This depends on your delivery destination.
Australia, Hong Kong, Isle of Man, New Zealand, Singapore, USA, UK
Import duties and taxes are included at checkout for customers in these destinations, so there will be no additional import duties or taxes to pay upon delivery. If you are asked to pay additional import charges by mistake, please do not refuse the parcel. Instead, contact us with the details and we will assist you further.
Other International Destinations
All other international orders may be subject to import duties and taxes upon delivery, which are payable by the customer. As these charges vary by country, we are unable to advise on the exact amount.
If a parcel is refused or returned to us as unclaimed because import duties or taxes have not been paid, we will process a partial refund once the parcel has been returned to us. The outbound delivery cost and any additional return charges incurred may be deducted from the refund, including where the order originally qualified for free delivery. This does not affect your statutory rights.
