Loyalty Program FAQs

  • Terms and Conditions

    • Points are not rewarded on shipping fees or discounted amounts. • Coupons can only be redeemed once. • If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase. • If you return any of the items purcha...

  • How do I View my Loyalty Points Balance?

    You can check your balance and rewards anytime by clicking on the 'Points' button on the right-hand side of our website.

  • How do I Use my Rewards?

    When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon code. You can use your reward coupon code during checkout. Just copy and paste your code into the “Discount Code” and click 'Apply'. * You can only use one discount code per order, and therefore...

  • How to Refer a Friend

    1. Share your personalised referral link with your friends who haven't yet had the chance to meet us. If they are new to With Bling they will get 10% off their first purchase. 2. Once the friend you referred to us makes a purchase using their unique 10% off voucher, your account will be rewarded ...

  • Why was my referral blocked / not rewarded?

    We detect the following high risk indicators of referral fraud: • Referrer and Referred email addresses are similar • High volume of referrals from the same IP address • Order is not the customer’s first order If you think there was an error, please contact us and let us know.

  • Is there a Limit to the number of loyalty points I can Earn?

    No. Go ahead and earn as many as you can!

  • Can I opt-out of Loyalty Program Emails?

    You can unsubscribe from loyalty points notification emails and/or marketing emails at any time by clicking update email preferences on any email sent by With Bling.

  • Do my Points Expire?

    Our loyalty points do not expire as our reward tiers are based on lifetime spending.

  • I Completed an Activity but Didn't Earn Points!

    It can sometimes take a few minutes for us to process your activity and provide your points. If you need help, please contact us or chat to us on our live chat.

  • Do Points get Taken Away from the Balance when I Redeem a Reward?

    Yes, as soon as a reward is redeemed, your points balance is adjusted, removing the number of points used to redeem a reward.

  • Can I Redeem more than One Reward at a Time?

    Even if you have enough points to redeem multiple rewards, you can only use one reward discount code at checkout at a time. Discount codes cannot be used in conjunction with any other offer.

  • What happens if I Leave and Decide to Join again?

    Just contact us and we'll re-enroll you. However, your point total will begin from zero.

  • How do I Leave the Loyalty Program?

    If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

  • What happens if I Return an Item that I used Loyalty Points to Purchase?

    If one item is purchased with loyalty points, the points will be refunded to your account along with any funds, if necessary. If multiple items are purchased, the loyalty points will be spread evenly throughout the order and the correlating points will be refunded according to what item/items wer...

  • If I make a Purchase, does that mean I am collecting Loyalty Points?

    To collect Loyalty Points, you will have to create an account on our website. If you've made past purchases with us, you can create an account using the same email address you used at checkout. Loyalty Points from past purchases will be accumulated into your account.