Order FAQs

• Can I amend or cancel my order?

  Order amendment and cancellation requests, including changes to items and delivery addresses.

• How do I leave a review?

  How to review your purchase, earn Loyalty Points and share your experience with With Bling.

• Why is my card being declined or showing an error?

  What to check if your card is declined or you experience a payment error at checkout.

• My card was charged but I didn't receive an order confirmation

  What to do if you see a card charge but haven't received an order confirmation.

• I forgot to use my discount code. Can it be added to my order?

  What to do if you forgot to apply a discount code before completing your order.

• Do you offer gift wrapping or gift messages?

  Gift wrapping, gift messages and packaging options for With Bling orders.

• How do I use my discount code, credit note or gift voucher?

  How to apply discount codes, credit notes and gift vouchers at checkout.

• Why won't my discount code work?

  Common reasons a discount code may not work and what to check at checkout.

• What payment methods do you accept?

  Payment methods and payment options available when ordering from With Bling.

• Why was my order cancelled?

  Reasons an order may be cancelled and what happens to your payment afterwards.

• Something I ordered is now on sale. Will you match the new price?

  Our policy on price adjustments when an item is reduced after purchase.

• Can I place a custom order?

  Availability of custom, personalised and made-to-order jewellery.