Returns for eligible unwanted items are not free. Customers are responsible for arranging and paying for return postage for both UK and international returns.
We strongly recommend sending your return using a tracked delivery service and keeping your proof of postage until your refund has been processed. We cannot be responsible for return parcels that are lost in transit on their way back to us.
If you have received a faulty, damaged or incorrect item, please complete our Returns Form before returning anything. If the issue is our responsibility and a return is required, we will cover the appropriate return postage.
Aug 25, 2026