For hygiene reasons, earrings and piercing jewellery cannot be returned. This applies to jewellery and accessories designed to be worn through or used with a piercing, including earrings, barbells, labrets, curved barbells, huggies, hoops, clickers, piercing bars, taper tools and nose studs.
Gift cards are also non-returnable.
Items purchased as part of a set or bundle cannot be returned individually. If eligible for return, the complete set or bundle must be returned and meet our return requirements.
As earrings and piercing jewellery are non-returnable, please check the material, style, gauge and size carefully before placing your order.
If you've ordered the wrong labret post length or gauge, you do not need to repurchase the whole item. We sell spare labret bars separately in a range of sizes for compatible internally threaded jewellery.