Once your return has been received, we will check that it meets our return requirements. If approved, we aim to process your refund to your original payment method within 2 working days. You will receive a confirmation once your refund has been processed.
Once your refund has been processed, please allow an additional 3–7 working days for the funds to appear in your account, depending on your payment provider.
If you have not received your refund after the timeframe above, we recommend checking with your payment provider first. If you still require assistance, please contact our Customer Care Team with your order number.
Aug 25, 2026